ManyChat prices by contact and is built for Instagram DMs. WhatsGrow AI is a WhatsApp-first CRM: team inbox, pipeline, AI agents. Free 7-day trial.
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Updated October 2026
ManyChat grew up automating Instagram and Messenger: comment-to-DM, story replies, giveaway funnels. WhatsApp is available on paid plans, with templates, broadcasts and flows, but it is one channel inside a builder designed around social DMs, not around a team working a shared number.
ManyChat bills by contacts. As the list grows you move up a tier, and third-party trackers describe an overage of about $0.05 per extra contact. Old leads you imported and never message still count. Third-party sources quote Pro anywhere from $15 to $29/mo at the smallest tier, so confirm on the official page.
Third-party trackers report one seat on Free and low single digits on Pro, rising to about ten on the highest tier. A sales team of five working one WhatsApp number needs to check the seat count before the contact count. Verify on manychat.com/pricing; it blocked our automated checks on 2026-10-13 and again on 2026-10-17.
ManyChat has an inbox and tags. It does not have a Kanban deal pipeline, tasks or revenue tracking. Sales managers who need to see where each lead is in the process end up with a spreadsheet or a second CRM next to it.
Sources conflict on whether AI is a separate add-on (reports of $15 to $29/mo) or included on Pro and above. Whichever is right, confirm it at checkout, and add it to your estimate before comparing with a plan that includes AI agents.
Built around WhatsApp conversations and deals, not Instagram comment funnels.
Built on the Meta WhatsApp Cloud API from the start. Templates, broadcasts, flows and a shared inbox are the core product rather than a channel added to a social builder.
Kanban deals with values, owners and tasks next to the chat. Starter has 1 pipeline, Growth 5, Pro 20. This is the thing ManyChat does not do.
Assignment, internal notes and labels for 3 agents on Starter, 10 on Growth and 50 on Pro. The seat limits are stated on the plan page.
Answers from your documents, then updates fields, creates tasks, moves stages and sends payment links. Hindi, Arabic, Urdu and Spanish supported.
Stripe or Razorpay links inside the chat, plus calling via Twilio or RingCentral on Growth and above.
1,000 contacts on Starter, 25,000 on Growth, 100,000 on Pro. You know the ceiling before you start, and contacts you never message do not push you into a new tier mid-month.
| Feature | ManyChat | WhatsGrow AI |
|---|---|---|
| Instagram comment-to-DM automation | โ | โ |
| Messenger flows | โ | โ |
| WhatsApp broadcasts and templates | Paid plans | โ |
| Team inbox with assignment and notes | Basic inbox, small seat caps | โ |
| Kanban deal pipeline | โ | โ |
| Tasks and revenue tracking | โ | โ |
| AI replies | Yes; add-on vs included varies by source | AI agents on every plan |
| AI that updates CRM fields and sends payment links | โ | โ |
| Contact billing | By active contact tier | Flat limit per plan |
| Seats | Capped by plan (third-party: ~1 to 10) | 3 / 10 / 50 by plan |
| Free option | Free tier, small limits | 7-day trial, no card |
| WhatsApp message fees | Meta, billed separately | Meta bills directly |
| Starting price | Pro from ~$15-$29/mo (third-party, unverified) | See pricingStarter: 3 agents, 1,000 contacts |
Competitor pricing checked 2026-10-13.Verify at each vendor's website before purchasing.
Want the full breakdown with worked pricing examples? Read WhatsGrow AI vs ManyChat.
We would rather you pick the right tool. Stay with ManyChat if any of these describe you.
Your WhatsApp Business API number can move between providers and keeps its display name. Templates usually need re-submitting, and chat history does not transfer automatically.
No. ManyChat is a marketing automation tool built around Instagram and Messenger DMs, with WhatsApp added on paid plans. It has an inbox and tags but no Kanban deal pipeline, tasks or revenue tracking. A WhatsApp CRM like WhatsGrow AI is built around team conversations and deals.
If WhatsApp is your main channel and a team shares the number, a WhatsApp-first CRM fits better. WhatsGrow AI offers a shared inbox, Kanban pipeline, campaigns, flows and AI agents on flat plans. If your leads come from Instagram comments, keep ManyChat for that and add a WhatsApp CRM behind it.
Possibly, at small list sizes. Third-party trackers put ManyChat Pro at roughly $15 to $29/mo at the smallest contact tier, and it rises with your list. ManyChat blocked our check of its own page, so verify there. WhatsGrow AI uses flat plans; compare using your real contact count and agent count.
Yes, if the number is on the Cloud API. Disconnect it from ManyChat, connect it through WhatsGrow AI's Embedded Signup and re-submit templates. Only the WhatsApp side moves: Instagram and Messenger flows can stay in ManyChat, and chat history does not transfer.
Technically yes through its inbox, but seats are capped by plan and the tool is not built around assignment, workload and deal stages. WhatsGrow AI allows 3 agents on Starter, 10 on Growth and 50 on Pro, with assignment, internal notes, labels and a pipeline.
Yes, and for some businesses that is the right answer. Use ManyChat to capture leads from Instagram comments and DMs, then route qualified leads to WhatsApp via a click-to-chat link or a webhook. The sales team works them in WhatsGrow AI. API keys and webhooks start on the Growth plan if you want a tighter link.
Usually a day or two, because only the WhatsApp contacts and flows move. Export the subscribers as CSV, rebuild the two or three flows that matter in the flow builder, then connect the number. Leave Instagram automations where they are.
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