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Wati Alternative

Wati Alternative for Teams That Need a Real WhatsApp CRM

Wati Pro bills $24 per seat past five and sells AI agents as an add-on. WhatsGrow AI puts a deal pipeline and AI agents in every plan. Free 7-day trial.

Switch from Wati — 7-Day Free Trial →See Pricing

Connect WhatsApp → AI replies in under 5 min.

Updated October 2026

Why businesses switch from Wati

⚠️ Seats are the first bill to grow

Wati Growth includes 3 users and allows no more. Pro includes 5 and charges $24 for each extra user per month; Business includes 5 and charges $59. A 10-person team on Pro pays the $79 plan (billed yearly) plus five extra seats, $199 a month. Our Growth plan includes 10 agents and has no per-seat charge.

⚠️ AI agents are an add-on, and co-pilot credits are capped

Wati lists Astra AI Agents for web, WhatsApp and voice as an add-on priced separately, from the Pro plan. The plans carry AI Co-pilot credits instead: 250 a month on Growth, 500 on Pro and 1,500 on Business. If an agent that answers customers is the reason you are shopping, price the add-on before you compare plans.

⚠️ No deal board, tasks or payment links on the pricing page

The page lists chatbots, team routing, broadcasts and CRM integrations: HubSpot on Pro, Salesforce on Business. It does not list a deal pipeline with values and owners, tasks, or payment links in the chat. Teams that sell in WhatsApp end up keeping their deals in a second system, with a second seat list.

⚠️ Webhooks and API calls are tiered

Growth lists 10,000 API calls a month and no webhooks. Pro lists 200,000 calls and limited webhooks; Business lists 20 million and extensive webhooks. If you push events into n8n, Zapier or a spreadsheet, check that tier before you pick a plan.

⚠️ Message charges follow Wati’s own rate card

Every plan says WhatsApp messages are charged on the Wati rate card and points to a rate-card page instead of quoting Meta’s published figure. Ask for the rate for your country next to Meta’s, and get any difference in writing.

⚠️ Prices change by country

The page we read from Pakistan on 17 October 2026 listed Growth at $39 a month billed yearly ($49 monthly), Pro at $79 ($99) and Business at $199 billed yearly. Third-party trackers of the US page reported higher figures in September. Check your own region before you compare.

Fixed agent caps instead of per-seat fees, and a deal board next to the chat.

What you get with WhatsGrow AI

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A deal pipeline in the same inbox

Every chat can carry a deal with a stage, value, owner and tasks. Starter has 1 pipeline, Growth 5, Pro 20. There is no second CRM to pay for or keep in step.

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Agent caps, not per-seat fees

Starter allows 3 agents, Growth 10, Pro 50. Passing a cap means moving up a plan; nothing is billed per seat in between.

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AI agents in every plan

Agents answer from your documents (knowledge base from Growth), update contact fields, add notes, create tasks, move a deal between stages and send a payment link, then hand over to a person. AI usage runs on a monthly token quota, or on your own OpenAI, Gemini or Claude key.

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API keys and webhooks from Growth

Growth includes API keys and signed webhooks, a custom-field webhook that fires whenever a contact’s captured details change, and a flow step that calls any URL. n8n or Zapier can feed HubSpot or a sheet without a higher tier.

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Calling and recording

Calls through Twilio, RingCentral or Telnyx sit on the contact profile beside the chat, from Growth. Pro adds recording and transcription.

WhatsGrow AI vs Wati: Feature Comparison

FeatureWatiWhatsGrow AI
Shared team inbox✓✓
Bulk campaigns15k broadcasts a month on Growth; unlimited on ProCampaign caps by plan
Agent seats included3 / 5 / 5; extra $24 (Pro) or $59 (Business)3 / 10 / 50 by plan
AI agentsAstra add-on, priced separatelyEvery plan
Kanban deal pipeline with values and tasksNot listedIncluded: 1 / 5 / 20 pipelines
Payment links in chatNot listedStripe + Razorpay from Growth
WebhooksNone on Growth; limited on ProGrowth and above
CallingWhatsApp Business Calling in the inboxGrowth and above, plus recording on Pro
Instagram, Facebook and TikTok inboxListed from GrowthInstagram and Messenger in limited access
Several WhatsApp numbersBusiness planGrowth and above
Price (10 agents)$199/mo billed yearly (Pro plus 5 extra seats)See pricingGrowth plan: 10 agents

Competitor pricing checked 2026-10-17.Verify at each vendor's website before purchasing.

Want the full breakdown with worked pricing examples? Read WhatsGrow AI vs Wati.

When Wati is the better pick

We would rather you pick the right tool. Stay with Wati if any of these describe you.

How to switch from Wati

Your WhatsApp Business API number can move between providers and keeps its display name. Templates usually need re-submitting, and chat history does not transfer automatically.

  1. Export contacts and attributes from Wati as CSV and import them, mapping attributes to custom fields.
  2. List your Wati chatbot flows and rebuild the three that carry most conversations first; the rest can wait a week.
  3. If HubSpot or Salesforce was fed by a Wati integration, replace it with an outbound webhook and Zapier or n8n.
  4. Disconnect the number from Wati and reconnect it through Embedded Signup at a quiet hour, then re-submit templates.
  5. Export any chat history you need before you cancel. It does not transfer.

Frequently Asked Questions

Is WhatsGrow AI a good Wati alternative?

It may fit if you want a WhatsApp-first sales workflow with a deal pipeline, AI agents, calling, campaigns, proposals, invoices, and payment collection. Compare the current features, plan limits, and add-ons, check Wati’s latest pricing, then use the 7-day trial to test your workflow.

How much does WhatsGrow AI cost?

Public WhatsGrow AI plans are Starter $19, Growth $49, and Pro $99 per month. Annual billing saves 20%. Every plan includes a 7-day free trial with no credit card. WhatsApp Business Platform fees are separate; rates depend on the recipient market, message category, and Meta’s current free allowances.

Can I keep my WhatsApp number if I migrate?

You can connect a WhatsApp Business number to WhatsGrow AI. Whether the number can be used alongside the WhatsApp Business app depends on the setup available for your Meta account and number. Check the current Meta onboarding requirements before migrating a business-critical number.

How is this different from a keyword chatbot?

Keyword-based bots follow fixed rules. WhatsGrow AI agents use large language models and can be configured to answer questions, qualify leads, update a deal, or hand the conversation to your team. You provide the business information and instructions the agent works from, and your team can review its conversations in the shared inbox.

Does WhatsGrow AI use the official WhatsApp Cloud API?

Yes. WhatsGrow AI connects through Meta’s official WhatsApp Cloud API. You connect your Meta Business account and WhatsApp Business number through Meta’s onboarding flow. Setup requirements depend on the state of your account and number. WhatsGrow AI does not use unofficial WhatsApp gateways or browser automation.

How long does setup take?

Setup time depends on your Meta Business account, WhatsApp number, and any verification steps required by Meta. After connecting your number, configure the agent with your business information and test the workflow with your team. The 7-day trial does not require a credit card.

Are Meta WhatsApp fees included in the subscription?

No. WhatsApp Business Platform fees are billed by Meta to your own Meta Business account, separately from WhatsGrow AI. Rates depend on the recipient market, message category, and Meta’s current free allowances. Pricing rules can change, so check Meta’s current rate card. The 7-day trial does not change Meta billing.

Does WhatsGrow AI have a CRM pipeline like a sales CRM?

Yes. WhatsGrow AI includes a built-in Kanban CRM so a WhatsApp lead can become a deal with a stage and a value. The AI agent can update that record as the conversation progresses. Start a free 7-day trial with no credit card.

Sources (checked 2026-10-17)

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