Gallabox caps Basic at 3 users and 500 AI credits and lists its pipeline on Advanced. WhatsGrow AI includes a Kanban pipeline and AI agents in every plan.
Connect WhatsApp → AI replies in under 5 min.
Updated October 2026
Gallabox Basic (Rs. 2,999 a month, billed quarterly) allows 3 users as a hard cap, so a fourth person means upgrading. Essential includes 6 users and charges Rs. 1,200 for each extra; Advanced includes 10 and charges Rs. 1,500. Our Starter plan caps at 3 agents too, but Growth includes 10 with no per-seat charge.
Gallabox gives 500 AI credits a month on Basic, 2,000 on Essential and 8,000 on Advanced. Credits are deducted whenever an agent replies, rewrites or translates, and top-ups are sold in blocks of 5,000. The AI agent on WhatsApp starts on Essential; Basic has a web AI agent.
Lead pipeline management is listed on Advanced (Rs. 16,999 a month), and its comparison matrix marks pipeline and appointment management as coming soon on some tiers. If you need to track deals today, confirm what is live in your trial.
The matrix lists conversation pricing for Basic, Essential and Advanced and a discounted markup only for Enterprise, with template charges 5% off there. That points to a margin on Meta’s rate on the lower plans. Ask for the percentage and for your country’s Meta rate side by side.
Basic lists the message and contact APIs, no webhooks, and integrations such as Shopify, Razorpay, Stripe and Cashfree. HubSpot, Zoho and LeadSquared start on Essential, with full API access and webhooks; Pipedrive and Salesforce start on Advanced.
The pipeline and the AI agent on the entry plan, not the top one.
Every chat can carry a deal with stage, value, owner and tasks. Starter has 1 pipeline, Growth 5, Pro 20, with revenue tracking beside the inbox.
Agents answer from your documents (knowledge base from Growth), update fields, create tasks, move stages and send payment links. Bring your own OpenAI, Gemini or Claude key, or use the managed AI inside a monthly token quota.
Appointment booking, real estate listings, restaurant orders and eCommerce are packs the AI agent can use as tools. All of them are available on Starter.
Calls through Twilio, RingCentral or Telnyx, logged on the contact profile, from Growth. Pro adds recording and transcription.
Separate client workspaces and white-label branding are part of the Enterprise plan, which is quoted on request.
| Feature | Gallabox | WhatsGrow AI |
|---|---|---|
| Shared WhatsApp inbox | ✓ | ✓ |
| Bulk campaigns | Broadcast limit 10K a month on Basic | Campaign caps by plan |
| Users included | 3 (hard cap) / 6 / 10; extra Rs. 1,200 or Rs. 1,500 | 3 / 10 / 50 by plan |
| AI agent on WhatsApp | Essential and above | Every plan |
| How AI is metered | 500 / 2,000 / 8,000 credits a month | Token quota, or your own key |
| Kanban deal pipeline | Listed on Advanced | Included: 1 / 5 / 20 pipelines |
| Payments in WhatsApp | Catalog and payments; Razorpay, Stripe, Cashfree integrations | Stripe + Razorpay links from Growth |
| Calling | AI voice on Advanced | Twilio, RingCentral, Telnyx from Growth |
| Instagram and web chat widget | One of each on every plan | Instagram and Messenger in limited access |
| Webhooks | Essential and above | Growth and above |
| Price (10 agents) | Rs. 16,999/mo (Advanced, billed quarterly) | See pricingGrowth plan: 10 agents |
Competitor pricing checked 2026-10-17.Verify at each vendor's website before purchasing.
Want the full breakdown with worked pricing examples? Read WhatsGrow AI vs Gallabox.
We would rather you pick the right tool. Stay with Gallabox if any of these describe you.
Your WhatsApp Business API number can move between providers and keeps its display name. Templates usually need re-submitting, and chat history does not transfer automatically.
If you outgrew a shared inbox and want the pipeline and AI agent without paying for the top plan, WhatsGrow AI is built for that: a Kanban pipeline with values and tasks on every plan, and AI agents with CRM tools. If you want Instagram, a web widget and an AI voice agent in one account, Gallabox fits better.
On the INR view we read on 17 October 2026, Basic is Rs. 2,999 a month with 3 users, Essential Rs. 6,999 with 6 users and Advanced Rs. 16,999 with 10 users, all billed quarterly. Extra users are Rs. 1,200 on Essential and Rs. 1,500 on Advanced. USD and AED prices are shown on the page. WhatsApp fees are billed separately.
Lead pipeline management is listed on the Advanced plan, and the comparison matrix marks pipeline and appointment management as coming soon for some tiers. WhatsGrow AI includes a Kanban pipeline on every plan: 1, 5 or 20 pipelines.
At 3 users the base plans are close in spirit. At 10 users Gallabox Advanced is Rs. 16,999 a month on quarterly billing, while our Growth plan includes 10 agents. The pricing page shows ours in your currency. Compare seats, AI credits and the pipeline on both sides, not the headline.
Its comparison matrix lists conversation pricing on Basic, Essential and Advanced and a discounted markup on Enterprise, which implies a margin on the lower plans. It does not state the percentage. Ask in writing. WhatsGrow AI adds no markup: Meta bills your own Meta account.
Yes. Disconnect it from Gallabox, reconnect it through WhatsGrow AI's Embedded Signup and re-submit templates. Gallabox bills quarterly, so time the cutover for the end of the quarter, and export chats first because history does not transfer.
Stay if you use its Instagram inbox, web widget or AI voice agent, or if you are on Essential or Advanced and the credits and integrations already match your workflow.
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