WhatsGrow AI vs Gallabox (2026): Pricing and Features
Updated October 13, 2026 · Prices checked against each vendor's pricing page (sources at the bottom)
Gallabox is an India-based WhatsApp and Instagram inbox with rupee pricing, local support and, on its higher plans, AI agents and a lead pipeline. WhatsGrow AI gives a CRM pipeline, AI knowledge base, payments and calling at lower plan tiers with flat limits. Compare the plan you would actually need, not the entry price.
WhatsGrow AI · Growth
See pricing
10 agents · 25,000 contacts · no per-agent fee
Gallabox
Rs. 16,999/mo (Advanced, 10 users, billed quarterly)
Published list price. Meta message fees extra on both.
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Which one should you choose?
Choose WhatsGrow AI if…
- You want the CRM pipeline, tasks, AI knowledge base, payment links and calling included at the Growth level instead of locking pipeline management behind the top Gallabox plan.
- You need more than 6 agents or want a bigger contact allowance without paying per extra user.
- You sell in the Gulf or Pakistan as well as India and want Arabic, Hindi and Urdu AI replies.
- You run an agency with several client numbers and want separate workspaces and white-label options.
Choose Gallabox if…
- You are in India and value a local team, rupee billing and support that answers in your time zone. Gallabox is built there.
- You want Instagram and a web widget alongside WhatsApp, which every Gallabox plan includes one channel of.
- You want AI voice on WhatsApp and phone, or number masking, which Gallabox lists on its Advanced plan.
- You prefer a vendor that offers free onboarding on Essential and above and a named support SLA by plan.
Gallabox vs WhatsGrow AI pricing
Gallabox publishes four plans: Basic, Essential, Advanced and Enterprise, with quarterly and annual billing in INR, USD or AED. Seats are capped per plan and extra users are charged. WhatsGrow AI limits are shown without prices because our pricing page shows your local currency.
| Gallabox | WhatsGrow AI | |
|---|---|---|
| Entry plan | Basic: Rs. 2,999/mo billed quarterly or Rs. 2,399/mo billed annually, 3 users (hard cap), 500 AI credits | Starter: 3 agents, 1,000 contacts, 10 campaigns, 5 flows. 7-day free trial, no card |
| Team plan | Essential: Rs. 6,999/mo quarterly or Rs. 5,599/mo annually, 6 users, 2,000 AI credits, AI agents on WhatsApp and Instagram | Growth: 10 agents, 25,000 contacts, AI knowledge base, groups and calls, payments |
| Top published plan | Advanced: Rs. 16,999/mo quarterly or Rs. 13,599/mo annually, 10 users, 8,000 AI credits, lead pipeline, appointment booking, AI voice | Pro: 50 agents, 100,000 contacts, REST API, call recording |
| Extra seats | Rs. 1,200 per user per month on Essential, Rs. 1,500 on Advanced; Basic is capped at 3 | Seats set by plan limit; move up a plan for more agents |
| Channel add-ons | Rs. 1,200 per extra channel per month on Essential and Advanced; not available on Basic | WhatsApp only; multiple numbers on Growth and above |
| WhatsApp message fees | Markup not stated for Basic, Essential or Advanced on the page; Enterprise lists a discounted markup | Charged by Meta directly, not by WhatsGrow AI |
| WhatsGrow AI prices for you | — | Starter … · Growth … · Pro … |
Competitor prices as published on October 13, 2026; they change, so check the linked source. Our prices are shown in your local currency. Full details on the pricing page.
Gallabox vs WhatsGrow AI: which plan do you actually need?
The honest comparison is plan against plan. Gallabox Basic is a three-user inbox with 500 AI credits and five active chatbot flows. It is cheap, but the user cap is hard, so a fourth teammate forces an upgrade.
Essential adds AI agents on WhatsApp and Instagram, team management, drip campaigns and an inbox copilot. Advanced adds the lead pipeline, appointment booking and AI voice. That means a team that wants a pipeline view on Gallabox is looking at the Advanced price, not the entry price.
WhatsGrow AI includes a Kanban pipeline on its plans from Starter and adds the AI knowledge base, calls and payments on Growth. So if the pipeline and payments are what you need, the closest Gallabox match is its top published plan.
Worked example: 5 agents and 2,000 monthly contacts
A five-person sales and support team handling about 2,000 contacts a month. On Gallabox, Basic is out because it caps at 3 users. Essential covers 6 users at Rs. 5,599 per month billed annually, or Rs. 6,999 billed quarterly, with 2,000 AI credits and AI agents on WhatsApp and Instagram.
If that team also wants the lead pipeline and appointment booking, the page lists those on Advanced: Rs. 13,599 per month billed annually, or Rs. 16,999 quarterly, with 10 users and 8,000 AI credits.
On WhatsGrow AI, five agents and 2,000 contacts land on the Growth plan, which includes the CRM pipeline, AI knowledge base, payments and calls. See pricing in your currency on our pricing page. Both tools leave Meta message fees to you, and since July 1, 2025 Meta charges per delivered template message while replies inside the 24-hour service window are free only for the first 1,000 per business number each month (since 1 October 2026).
Gallabox vs WhatsGrow AI for real estate in India
Real estate runs on follow-up: a portal enquiry arrives, someone qualifies it, a site visit is booked, and a deal moves through stages over weeks. The tool needs a pipeline, fast assignment and a way to keep working a lead that went quiet.
WhatsGrow AI has a Kanban pipeline with deal values, assignment, tasks and a real estate pack, with an AI agent that can qualify buyers and update fields. Gallabox covers appointment booking and the lead pipeline on Advanced, and its Indian support team is a real advantage when you set up portal integrations.
If you run a small brokerage with 3 or fewer agents, Gallabox Basic or Essential may be enough for the inbox, but you will not get the pipeline until Advanced. If you want the pipeline from day one, WhatsGrow AI is the more direct fit.
Does Gallabox have AI agents?
Yes. Gallabox lists web AI agents on Basic, AI agents on WhatsApp and Instagram from Essential, and AI voice on WhatsApp and phone on Advanced. AI usage runs on credits: 500 on Basic, 2,000 on Essential, 8,000 on Advanced, with top-ups in multiples of 5,000.
WhatsGrow AI agents answer from an uploaded knowledge base, update contact fields, create tasks, move pipeline stages and send payment links. Language coverage includes Hindi, Hinglish, Arabic and Urdu. The Growth plan includes the knowledge base; check the plan page for usage limits against your volume.
The difference to test in a trial is not whether AI exists, but how it behaves on your actual conversations and whether it changes your CRM data correctly.
Gallabox pricing: what is not on the page?
Two things worth asking Gallabox sales before you buy. First, the pricing page does not state a markup percentage on Meta conversation fees for Basic, Essential or Advanced, and links to a separate document, while Enterprise lists a discounted markup. Ask for the exact fee schedule in writing.
Second, the free trial is listed with 500 AI credits and no card, but the duration is not stated on the page. Confirm how long it lasts.
WhatsGrow AI does not bill Meta fees; Meta bills you directly. The trial is 7 days, no card.
Feature-by-feature comparison
Inbox and team
| Feature | WhatsGrow AI | Gallabox |
|---|---|---|
| Shared WhatsApp inbox | ✓ | ✓ |
| Users includedGallabox charges Rs. 1,200 (Essential) or Rs. 1,500 (Advanced) per extra user | 3 / 10 / 50 by plan | 3 (hard cap) / 6 / 10 |
| WhatsApp group chats | Growth and above | Not listed |
| Instagram and web chat widget | Instagram and Messenger in limited access | One of each on every plan |
AI and automation
| Feature | WhatsGrow AI | Gallabox |
|---|---|---|
| AI agent on WhatsApp | Every plan | Essential and above |
| How AI is metered | Token quota, or your own key | 500 / 2,000 / 8,000 credits a month |
| AI that updates CRM fields and creates tasks | ✓ | Not listed |
| Flow builderGallabox allows 5 / 20 / up to 100 active flows by plan | ✓ | ✓ |
CRM and pipeline
| Feature | WhatsGrow AI | Gallabox |
|---|---|---|
| Kanban deal pipelineGallabox’s comparison matrix marks the pipeline as coming soon | ✓ | Listed on Advanced |
| Custom roles | Growth and above | Advanced and above |
Campaigns
| Feature | WhatsGrow AI | Gallabox |
|---|---|---|
| Bulk broadcastsGallabox lists 10K, 500K or 1M contacts a month by plan | ✓ | ✓ |
| Drip and sequence campaigns | Flows and scheduled campaigns | Essential and above |
Calling and payments
| Feature | WhatsGrow AI | Gallabox |
|---|---|---|
| Calling | Growth and above | AI voice on Advanced |
| Payments | Stripe and Razorpay links, Growth and above | Catalog payments; Razorpay, Stripe, Cashfree integrations |
Agencies
| Feature | WhatsGrow AI | Gallabox |
|---|---|---|
| Multi-client workspaces, white-label | Enterprise plan | Not listed |
Verdict
Gallabox is a solid India-first choice, with Instagram and a web widget on every plan and an AI voice agent on Advanced. WhatsGrow AI fits teams that want the deal pipeline and AI agents on the entry plan, without a monthly AI credit balance, plus calling and payment links from the Growth plan.
How to switch from Gallabox
- Export contacts from Gallabox as CSV with tags and custom attributes, then map them to WhatsGrow AI fields before import.
- Connect your WhatsApp Business number through Meta embedded signup. A number sits on one platform at a time, so pick a quiet window for the cutover.
- Resubmit message templates in the new workspace and rebuild your most-used chatbot flows in the flow builder.
- If you use Razorpay or Stripe links, connect your account and test a small payment before telling customers.
- Upload your FAQs to the AI knowledge base and review early AI replies before widening what it handles.
Gallabox vs WhatsGrow AI: FAQ
How much does Gallabox cost in India?
Gallabox lists Basic at Rs. 2,399/mo billed annually (Rs. 2,999 quarterly), Essential at Rs. 5,599/mo annually (Rs. 6,999 quarterly) and Advanced at Rs. 13,599/mo annually (Rs. 16,999 quarterly). Enterprise is custom. Extra users and channels cost more, and the price shown is excluding Meta fees.
How many users does Gallabox include?
Basic includes 3 users with a hard cap, Essential includes 6 and Advanced includes 10. Extra users are Rs. 1,200 per month on Essential and Rs. 1,500 on Advanced. WhatsGrow AI sets agent limits per plan: 3 on Starter, 10 on Growth, 50 on Pro.
Does Gallabox support Instagram?
Yes. Each Gallabox plan includes one WhatsApp, one Instagram and one web widget channel, with channel add-ons on Essential and above. WhatsGrow AI is WhatsApp only, so choose Gallabox if Instagram DMs sit in the same inbox as your sales chats.
Does Gallabox have a CRM pipeline?
Gallabox lists lead pipeline management on its Advanced plan. Lower plans do not list it. WhatsGrow AI includes a Kanban pipeline with deal values and assignment on its plans, so check which Gallabox tier you would need before comparing prices.
Is there a free trial?
Gallabox offers a free trial with no credit card and 500 AI credits, though the page does not state how long it runs. WhatsGrow AI offers a 7-day free trial with no credit card required.
Who pays WhatsApp message fees?
You do, on both. Meta charges per delivered template message since July 1, 2025, by category and country, and replies inside the 24-hour service window are free only for the first 1,000 per business number each month (since 1 October 2026). Ask Gallabox for its markup in writing; WhatsGrow AI does not bill Meta fees.
Which has better support for Indian teams?
Gallabox is an India-based company, and it publishes a response SLA that improves by plan (48 hours on Basic, 24 hours on Essential and Advanced). A published SLA is a genuine strength. WhatsGrow AI supports India, the UAE and Pakistan; try the trial and judge response times yourself.
Sources
More on Gallabox and WhatsGrow AI
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