AiSensy and Gallabox are two of the most popular budget WhatsApp tools for Indian businesses, but they target slightly different needs. Here's how they compare.
AiSensy: Strengths and Limitations
AiSensy is built primarily for broadcast campaigns — bulk WhatsApp messages with good analytics and template management.
Pricing: Rs. 999-4,999/month.
Limitations: No CRM pipeline, AI is rule-based, weaker shared-inbox experience compared to dedicated inbox tools.
Gallabox: Strengths and Limitations
Gallabox is positioned more as a shared team inbox with a flow builder, plus campaign sending as a secondary feature.
Pricing: Rs. 2,499-4,999/month.
Limitations: No CRM pipeline, no real AI agents, basic campaign analytics compared to AiSensy.
AiSensy vs Gallabox: Feature Comparison
| Feature | AiSensy | Gallabox |
|---|---|---|
| Broadcast Campaigns | ✓ (strong) | ✓ (basic) |
| Shared Team Inbox | Basic | ✓ |
| Flow Builder | ✗ | ✓ |
| CRM Kanban Pipeline | ✗ | ✗ |
| Real AI Agents | ✗ | ✗ |
| Built-in Calling | ✗ | ✗ |
| Payment Collection | ✗ | ✗ |
| Starting Price | Rs. 999/mo | Rs. 2,499/mo |
AiSensy wins on campaign features and price floor; Gallabox wins on team inbox and flow automation. Neither has a CRM pipeline, AI agents, calling, or payments.
When to Choose AiSensy
Choose AiSensy if your primary need is high-volume broadcast campaigns at the lowest possible price, and you don't need a sophisticated team inbox.
When to Choose Gallabox
Choose Gallabox if you need a basic shared inbox with simple automation flows for a small team, and campaigns are secondary.
A More Complete Option for Growing Teams
Once a business needs to manage leads through a sales process — not just send campaigns or chat — both AiSensy and Gallabox hit a ceiling. WhatsGrow AI combines campaign broadcasting and shared inbox with:
- Real AI agents (GPT-4o/Gemini) for lead qualification and FAQ handling
- A built-in Kanban CRM pipeline for tracking deals
- Razorpay payment links — critical for Indian businesses
- Built-in calling (Twilio/RingCentral)
- Multi-tenant support for agencies managing multiple clients
Pricing: $19-$99/month, with a 7-day free trial.