Official WhatsApp Cloud API · Dental practices & orthodontists
Dental CRM with WhatsApp booking, before the chair sits empty.
An AI front desk that answers new and returning patients in seconds, books the right dentist and chair, and brings patients back for their six-month check-up.
Hi! Can I book a check-up and cleaning this Friday afternoon?
AI receptionist
Hi Michael! Dr. Sarah has 2:00pm or 3:45pm on Friday for a Check-up & Scale and Polish (45 min). Which suits you?
2:00pm works, thank you!
AI receptionist
Booked: Friday 2:00pm with Dr. Sarah, Surgery 1. A reminder comes 24 hours before.
Type a message…
InternalAppointment #DN-2481 created in Dr. Sarah's calendar
Calendar · Dental appointments
#DN-2481Confirmed
Confirmed
Patient
Michael K.
Procedure
Check-up & Scale/Polish
Dentist
Dr. Sarah M.
Chair
Surgery 1
Appointment
Friday, 2:00pm
waiting for appointment…
Booked in seconds. Nobody left the chair.
Built forGeneral dentistryOrthodonticsImplants & cosmeticPaediatric dentistryEndodonticsEmergency & same-dayMulti-chair practices
Features
Dental CRM built around every appointment kept.
Booking, reminders, recalls and follow-up on the number patients already message.
24/7 AI Receptionist
Books dentists and chairs, day or night.
Can I see Dr. Sarah on Friday for a check-up?
Dr. Sarah has 2:00pm or 3:45pm on Friday. Which suits?
Booked · Fri 2:00pm with Dr. Sarah
Dentist & Chair Calendars
Dentists, hygienists and chairs together. No double-booking.
Dr. Sarah2:00 Check-up3:00 Root Canal
Alex (Hygienist)1:30 Scale & Polish
Surgery 24:00 Crown Prep
Smart Reminders
24h and 2h before, with Confirm, Reschedule, Cancel.
No-Show Follow-Up
Mark a missed visit; a rebooking message follows.
Waitlist Auto-Fill
Freed slots offered to patients waiting.
Six-Month Recalls
Patients asked back when their check-up is due.
Consultation Deposits
Hold implant and cosmetic consults with a deposit (Growth).
Implant consultation deposit: tap the link to secure your slot.
Deposit paid · chair confirmed
Reason-for-Visit Question
Asked before they arrive, saved to the contact.
Review Requests
A review link sent after the visit, on your delay.
Shared Front-Desk Inbox
Reception and managers on one number.
Official WhatsApp API
Meta-approved. No ban risk from unofficial tools.
Booking Page & QR
For your Google profile, website and reception desk.
ProceduresDentistsHoursLocation
Share the link or a QR code
Also included
Two-way Google Calendar sync
Replies in the patient’s language
Voice notes understood
Reactivation campaigns
Booking and no-show analytics
Opt-in and opt-out per contact
How it works
Set up dental booking on WhatsApp in three simple steps.
No developer, no reseller onboarding, and no setup fee.
0130 seconds
Create your free account
Just an email. No credit card, and no setup fee.
02~2 minutes
Connect the number you already use
Log in with Facebook and pick your WhatsApp Business number. Keep your existing app alongside.
03~10 minutes
Add dentists, chairs and procedures
Pick the Clinic preset and enter your dentists, hygienists, chairs, procedures and durations. The AI books into those calendars.
What it does
How a dental CRM works on WhatsApp, step by step
Five places a practice loses time, closed by one WhatsApp number.
AI receptionist
It answers at once and books the right dentist
A patient asks for a check-up, cleaning or consultation. The AI checks the dentist’s real calendar, offers times, books the chair and confirms in the chat.
Replies in seconds, any hour
Right dentist, procedure and chair
Clinical questions go to your team
DLDavid L.onlineDental booking
Do you have a check-up and cleaning this Thursday with Dr. Sarah?
AI agent
Dr. Sarah has Thursday at 2:15pm in Surgery 1. I've booked you in and sent the confirmation. A reminder comes the day before.
What it did behind the scenesAgent is working
Understood the requestCheck-up & Clean · Thursday
Checked Dr. Sarah’s calendarThursday 2:15pm free (45 min)
Booked the appointmentDr. Sarah M. · Surgery 1
Sent the confirmationReminders queued · 24h and 2h
4 actions · no surgery staff interrupted
Reminders & waitlist
Reminders patients answer, and a waitlist for the gaps
A WhatsApp reminder 24 hours and 2 hours before, with confirm, reschedule and cancel buttons. A freed slot goes to your waitlist.
24h and 2h, automatically
Confirm or reschedule in one tap
Freed slots offered to the waitlist
ARAmina R.one timelineDental reminder
Wed 10:00
City Dental Care
Reminder: your check-up with Dr. Sarah is tomorrow at 10:00am. Confirm · Reschedule · Cancel
Wed 10:18
Amina R.
Reschedule
Wed 10:18
AI receptionist
No problem. Dr. Sarah has Friday at 11:30am or Monday at 2:00pm. Which works?
Wed 10:19
Amina R.
Friday at 11:30am please
Wed 10:19
AI receptionist
Done! Friday at 11:30am with Dr. Sarah. See you then!
Patient pipeline
Every patient from enquiry to follow-up
A board for the clinic: new patients, booked, done, follow-up due. Cards move to Appointment Booked and Appointment Done as visits are made and completed.
Stages that match the clinic
Booked and Done move for you
One board for the whole front desk
Pipeline · Dental patientsDental
New Patient11
Kareem VanceImplant Enquiry
Sophia ChenAligner Consult
Omar FarooqCheck-up
Appointment Booked1516
Amina R.Dr. Sarah · Fri 11:30
Appointment Done2524
Michael K.Check-up & Clean
Rachel GreenFilling
Follow-up Due14
James Wilson6 months since cleaning
Moves as visits are booked and completed
Recalls
Bring patients back for their check-up
Set a recall per procedure, such as 180 days after a check-up. The nudge goes out on its own. For quiet weeks, send an approved template to the patients who are due.
Recall set per procedure
Meta-approved templates with buttons
Fill quiet hygiene days on purpose
JWJames W.last check-up 6 months agoDental recall
check-up-due.jpg
Hi James! It has been 6 months since your last check-up with Dr. Sarah. Tap below to pick a time that suits you.
Book Check-up
Automated · 180-day recall
Campaign performance240 sent this month · check-up due
34%booking rate on “Book Check-up”
Sent240100%
Delivered23899%
Read21690%
Tapped8234%
Consultation deposits
Protect long consultations
Ask for a deposit on implant, aligner or cosmetic consultations. The AI sends the link in the chat, holds the chair, and releases it if unpaid. Growth plan.
Deposit link inside the chat
Chair held, then released if unpaid
Stripe, PayPal, Razorpay and more
KVKareem V.onlineDeposit
How do I confirm the implant assessment for Tuesday?
AI agent
Here is your deposit link to hold Tuesday at 3:00pm with Dr. Sarah. Once paid, the consultation is confirmed.
All plans include a 7-day free trial, no credit card required. AI credits are the AI tokens your dashboard meters — 1 credit = 1 token, reset monthly.WhatsApp conversation fees are billed by Meta directly to your own Meta account — we add no markup, and we charge no setup fee. Rates depend on recipient market, message category and Meta's current free allowances. Check Meta pricing.
Questions
Dental CRM and WhatsApp booking FAQs
What is a dental CRM and how does WhatsApp fit?
A dental CRM tracks enquiries, bookings, recalls and follow-up. WhatsGrow AI does that on WhatsApp, where patients already message you. It does not do charting or billing. Keep your practice-management software for that.
Can dentists use WhatsApp for appointments?
Yes. Through the official WhatsApp Cloud API you keep your clinic number, book appointments, send reminders and recalls, and share one inbox across the front desk.
How do I reduce dental no-shows?
Reminders go out 24 hours and 2 hours before with Confirm, Reschedule and Cancel buttons. Freed slots go to your waitlist. When staff mark a visit as missed, a rebooking message goes out.
How often should recall reminders go out?
Routine check-ups are commonly recalled every six months. You set the interval per procedure, for example 180 days for a check-up or shorter for orthodontic adjustments. The reminder sends itself.
What should a dental reminder say?
Name, date, time, dentist, clinic address and Confirm, Reschedule and Cancel buttons. Leave out diagnoses and treatment notes.
How do I handle after-hours enquiries?
The AI answers questions about the hours and services you have set up, checks the dentist’s calendar and books a slot. Anything clinical is passed to your team.
How do I follow up implant or braces enquiries?
Your team can track them on the pipeline board and follow up from the shared inbox. On Growth you can take a deposit to hold the consultation chair.
Do I need patient consent for reminders?
Patients should opt in, for example at registration or when they message you. Opt-in and opt-out are stored per contact, and replying STOP ends messages.
Is it safe to message patients on WhatsApp?
Keep messages to logistics and clinical detail in your clinical system. WhatsGrow AI is not a certified system of record and makes no HIPAA or GDPR certification claim. Each clinic is responsible for its own rules.
Can the AI give dental advice?
No. It is instructed not to give clinical advice. It books, reschedules and answers practical questions. Clinical or urgent messages are flagged to your team.
Can I keep my clinic’s WhatsApp number?
Yes. Connect the number patients already know through Meta Embedded Signup and keep using the WhatsApp Business app alongside.
What does Meta charge on top?
Meta bills WhatsApp conversation fees to your own Meta account, with no markup from us. Rates depend on your country and the message category.