Official WhatsApp Cloud API · Every kind of clinic
Every patient message answered in seconds. Booked before the front desk picks up.
An AI receptionist that replies the moment a patient messages, books the right doctor, sends reminders that cut no-shows, and brings patients back when they're due — for dental, aesthetic, physio, eye and specialty clinics.
No credit cardNo setup feeKeep the number your patients already have
Patient enquiry · live example
JTJames T.onlinePatient enquiry
Hi, I've had a sore throat for 3 days and a fever since yesterday. Can I get a same-day appointment?
AI receptionist
Sorry to hear that — Dr. Bennett has an opening today at 4:30pm for a general consultation. Would that work?
Yes, that works.
AI receptionist
Booked — 4:30pm with Dr. Bennett. I'll send a reminder an hour before, and please bring your ID and insurance card if you have one.
Type a message…
InternalAppointment #AP-5820 created and confirmed
Calendar · Appointments
#AP-5820Confirmed
Confirmed
Patient
James T.
Symptoms
Sore throat, fever (3 days)
Doctor
Dr. Bennett
Appointment
Today, 4:30pm
waiting for appointment…
Booked in seconds. No one picked up a phone.
Built forDentalDermatology & aestheticsPhysiotherapyEye careFertilityDiagnostics & labsMulti-specialty
Features
Every patient answered. Every appointment kept.
Booking, reminders, recalls and follow-ups — on the number your patients already have.
24/7 AI Receptionist
Books, reschedules and answers questions, day or night.
Is Dr. Amina free Thursday morning?
She has 10:30 or 11:15 on Thursday — which suits you?
Booked · Thu 10:30 with Dr. Amina
Every Doctor’s Calendar
Each doctor and room in one view — no double-booking.
Dr. Amina10:30 Check-up11:15 Cleaning
Dr. Omar10:00 Physio
Room 212:00 Laser
Smart Reminders
One-tap confirm, reschedule or cancel.
No-Show Follow-Up
Missed visits get a rebooking message.
Check-Up Recalls
Patients reminded when they’re due back.
Waitlist Auto-Fill
Cancelled slots offered to waiting patients.
Patient Intake
Reason for visit collected before they arrive.
Reviews After Visits
A rating and review link, sent automatically.
Shared Front-Desk Inbox
Your whole front desk on one number.
Official WhatsApp API
Meta-approved — no ban risk from unofficial tools.
Online Booking Page
Patients pick a doctor and a time, 24/7.
Services & feesDoctorsReviewsDirections
Share the link or a QR code
Fees & Deposits in Chat
Collect the consultation fee before the visit.
Consultation fee: $40. Tap to pay and your slot is confirmed.
Paid · slot confirmed
Also included
Two-way Google Calendar sync
Replies in the patient’s language
Voice notes understood
Health campaigns to due patients
No-show & booking analytics
Opt-in & opt-out per patient
How it works
Answering every patient, about three minutes from now
No developer, no reseller onboarding, and no setup fee.
0130 seconds
Create your free account
Just an email — no credit card, and no setup fee.
02~2 minutes
Connect the number your patients already message
Log in with Facebook and pick your WhatsApp Business number. Not verified with Meta yet? We walk you through it.
03~10 minutes
Add your doctors, services and hours
Pick the clinic preset and adjust it — services, durations, fees, each doctor’s hours. From then on the AI books straight into those calendars.
What it does
From a 9pm message to a kept appointment
Five places a practice loses time — or a patient — closed by one WhatsApp number.
AI receptionist
It answers instantly and books the right doctor
A patient asks for a doctor, a service or a time — the receptionist replies in seconds, checks that doctor’s real calendar, books the visit and confirms it. Clinical questions go to your team; it never gives medical advice.
Replies in seconds, any hour
Books the right doctor, service and room
Hands clinical questions to your staff
LWLiam W.onlinePatient enquiry
Do you have anything with the dermatologist this week? Tuesday or Thursday is best.
AI agent
Dr. Osei has Thursday at 2pm. I've booked you in and sent the confirmation — you'll get a reminder the day before.
What it did behind the scenesAgent is working
Understood the requestDermatology · Tue or Thu
Checked Dr. Osei’s calendarThursday 2:00 free
Booked the appointmentConsultation · 30 min
Sent the confirmationReminders queued · 24h and 2h
4 actions · no one at the front desk involved
Reminders & no-shows
Reminders patients actually answer
A WhatsApp reminder the day before and two hours before, each with one-tap confirm, reschedule or cancel. A cancelled slot is offered to your waitlist; a missed visit gets a rebooking message.
24 hours and 2 hours before, automatically
One tap to confirm, reschedule or cancel
Missed visits followed up, freed slots refilled
NANadia A.one timelineReminder
Wed 10:30
Clinic
Reminder: your check-up with Dr. Amina is tomorrow at 10:30. Confirm · Reschedule · Cancel
Wed 10:41
Nadia A.
Reschedule
Wed 10:41
AI receptionist
No problem — Dr. Amina also has Friday at 9:00 or 11:30. Which works?
Patient pipeline
Every patient, from first message to follow-up
Each patient moves from enquiry to booked, confirmed, seen and follow-up due — so the front desk and the doctors see the same picture without asking each other.
Stages that match your front desk
Moves as the conversation moves
One board the whole team works from
Pipeline · PatientsClinic
New enquiry15
Grace LiuDental
Noah BaptistePhysio
Mia AndersenLabs
Booked89
Ethan CrossDermatology
Seen65
Amara DialloEye care
Leo MarshDental
Follow-up due4
Priya NairPhysio
Moved as the conversation moves
Recalls & health campaigns
Bring patients back when they’re due
Set a recall on any service — a six-month check-up, a follow-up scan, the next session of a course — and the reminder goes out on its own. For seasonal drives, segment by last visit and send a Meta-approved campaign.
Automatic recalls, per service
Segments built from real visit history
Meta-approved templates with tappable buttons
ZRZara R.last check-up 6 months agoRecall
check-up-due.jpg
It’s been six months since your last check-up with Dr. Amina. Tap below to pick a time that suits you.
Book a Slot
Sent automatically · 6-month recall
Campaign performance412 sent this month · check-up due
28%tap-through rate on “Book a Slot”
Sent412100%
Delivered40498%
Read34283%
Tapped11528%
Fees & deposits
Take the fee before the visit, in the same chat
Send a payment link for a consultation fee, or require a deposit to hold a slot — unpaid holds release themselves, and settlement lands on the patient’s record.
Fee and deposit links in the thread
Stripe, PayPal, Razorpay and more
Unpaid holds released automatically
CMCole M.onlineBilling
How do I pay the consultation fee before my visit?
AI agent
Here's the payment link for today's consultation — sending it now.
Proposal sent
Invoice #INV-6620.pdfGeneral consultation · $80 total
Viewed
Invoice · Consultation feeConverted from Invoice #INV-6620
$80
PaidStripe · 11:42 · receipt sent
Patient record updatedCole M. · $80Paid
Comparison
Replying to a message is not the same as managing care
Where the template-based WhatsApp tools stop, and where this one keeps going.
How template-based WhatsApp tools compare with WhatsGrow AI on five clinic jobs
Job
Template tools
WhatsGrow AI
After-hours messages
Voicemail
Answered and booked, any hour
Appointment reminders
A manual phone call
Automatic, 24h and 2h, one-tap reschedule
A cancelled slot
Stays empty
Offered to the waitlist automatically
Patients due back
Rely on them to remember
Automatic recall per service
Where it lands
A shared inbox
The right doctor’s calendar
Pricing
Pricing you can see before you talk to anyone
In your own currency, with no setup fee. Start free, cancel anytime.
Starter
Solo practitioners and small clinics getting started
All plans include a 7-day free trial, no credit card required. AI credits are the AI tokens your dashboard meters — 1 credit = 1 token, reset monthly. WhatsApp conversation fees are billed by Meta directly to your own Meta account — we add no markup, and we charge no setup fee. Rates depend on recipient market, message category and Meta's current free allowances. Check Meta pricing.
Questions
Before you connect your number
Which clinics is this built for?
Any outpatient practice that books appointments: GP and multi-specialty clinics, dental, dermatology and aesthetics, physiotherapy, eye care, fertility, and diagnostics and labs. Each doctor and room gets its own calendar, and every service its own duration, fee and recall interval.
Does the AI give medical advice?
No. It books, reschedules and cancels appointments and answers practical questions — hours, location, fees, preparation instructions you give it. Anything clinical, or any request for a person, goes to your team with the whole thread attached.
Does the agent handle more than one language?
Yes. It runs on a large language model rather than a keyword script, so it replies in the language a patient writes in, without a separate flow per language.
Can I keep using the number my clinic already advertises?
Yes. Connect the WhatsApp Business number you already use, and keep the WhatsApp Business app alongside WhatsGrow AI.
Does it sync with our calendar?
Yes — two-way Google Calendar sync, per doctor or room, so a slot blocked in Google is never offered on WhatsApp and a WhatsApp booking shows up in Google.
Does this integrate with our EHR or practice management system?
Not directly today. Connect via API or webhook to your existing EHR/PMS in the meantime; native integration is on the roadmap.
What does Meta charge on top of the subscription?
WhatsApp conversation fees are billed by Meta directly to your own Meta Business account, separately from your plan, and we add no markup. Rates vary by country.
How do you handle patient data and consent?
Opt-in and opt-out state is stored per contact, broadcast templates can carry an opt-out button, and contact data can be exported or deleted on request. WhatsGrow AI is not a certified system of record for clinical or protected health data — keep clinical records in your clinical system.