Shopify & WooCommerce · official WhatsApp Cloud API · India

Stop Paying Freight on Orders That Come Straight Back

Connect your Shopify or WooCommerce store to WhatsGrow AI. Confirm every COD order before you dispatch it, take orders and answer product questions with AI in Hindi or Hinglish, recover abandoned carts, collect over UPI, and automate order updates — all in one place.

No credit cardConnects in 2 minutesNo markup on Meta message rates

COD order confirmation · live example
Works withShopifyWooCommerceUPI & RazorpayOfficial WhatsApp Cloud API
The problem

You pay for the delivery either way. Only some of them get paid for.

Cash on delivery is how most of your orders arrive — and a quarter to a third of them come back, after you have already paid to send them out. The global benchmark is nearer one in ten.

25–35%

Of cash-on-delivery orders come back — against 8–12% globally

₹150–300

Freight on every return, before the margin you lost on the sale

~70%

Of carts are abandoned before checkout

How it works

Connected to your store in about two minutes

No developer, no theme edits, nothing to paste into your storefront.

  1. 012 minutes

    Connect Shopify or WooCommerce

    One login. Orders, products, variants and customers sync both ways, with a log of every sync you can read.

  2. 02Automatic

    The agent learns your catalogue

    It reads your live products and stock, so it answers about what you actually sell today — in English, Hindi or Hinglish, whichever the customer wrote in.

  3. 03Instant

    It starts confirming and selling

    Every new COD order gets a WhatsApp confirmation before you dispatch it, every cart gets chased, and every question gets answered 24/7.

What it does

Five places your store is leaking money

Each one closed by the same connection to Shopify or WooCommerce.

Order taking

Take the order, right in the chat

A customer asks to buy on WhatsApp and the agent takes it — checks stock, creates the order in your store, and confirms it as cash on delivery. Nobody opens the dashboard.

  • Order created in Shopify or WooCommerce automatically
  • Cash on delivery confirmed before it ever ships
  • Or send a UPI or Razorpay link and take the money up front

Cart recovery

Chase the cart on the channel they actually read

An abandoned cart triggers a WhatsApp message listing exactly what they left — not a generic nudge, and not an email they will never open.

  • Real line items, quantities and totals
  • One tap back to a checkout that still has their cart
  • Recovered revenue tracked per campaign

Order & shipping updates

Every order event, automatically

Placed, confirmed, dispatched, out for delivery, delivered — each one fires its own WhatsApp message, so the question "where is my order?" never has to be asked.

  • Confirmation through delivery, in one thread
  • Cuts support load from order-status questions
  • Works the same on Shopify and WooCommerce

Bulk campaigns

Message a segment, not your whole list

Build an audience from real purchase history — bought before, abandoned a cart, gone quiet for 30 days — and send a Meta-approved template with buttons, tracked back to revenue.

  • Segments built from real order and customer data
  • Meta-approved templates with tappable buttons
  • Revenue attributed to the campaign that earned it

AI product assistant

It knows your whole catalogue

Ask about sizing, stock or a spec — in English, Hindi or Hinglish — and it answers from your live product data, not a script written before half the catalogue existed.

  • Answers from live stock, pricing and product detail
  • Replies in the language the customer wrote in
  • Hands off to your team when it should
Comparison

Sending a message is not the same as changing an order

Where Interakt, AiSensy and Wati stop, and where this one keeps going.

How template-based WhatsApp tools compare with WhatsGrow AI on five eCommerce jobs
JobTemplate toolsWhatsGrow AI
Taking an orderNot possibleThe agent creates it in your store, COD confirmed
Abandoned cartsA generic reminderThe actual line items, quantities and total
Order & shipping updatesA tracking link, onceEvery event, from placed to delivered
Bulk campaignsOne list, one messageSegmented by real purchase history
Product questionsScripted repliesAnswered from live stock and product data

Compiled from each vendor's public documentation and pricing pages, September 2026. Capabilities change — see the full seven-tool comparison for methodology and sources.

Pricing

Pricing you can see before you talk to anyone

Start free. No hidden fees, cancel anytime.

70% OFF — Limited time

Pro

High-volume stores and multi-brand teams

19,9995,999/mo

billed monthly

  • Everything in Growth
  • 2.5× the AI usage of Growth
  • COD → prepaid payment links
  • See revenue WhatsApp brought in, by day
  • Priority support
  • 25 agents
  • 50K contacts
Start free trial

14-day free trial · no credit card

All plans include a 14-day free trial, no credit card required. WhatsApp conversation fees are billed by Meta directly to your own Meta account — we add no markup. Indian rates and 18% GST apply on top of your plan.

Questions

Before you connect your store

How does COD confirmation actually reduce RTO?

A cash-on-delivery order is only a promise until someone opens the door. Asking the buyer to confirm on WhatsApp before you dispatch filters out mistakes, duplicates and buyers who have changed their mind — while it still costs you nothing but a utility message. Unconfirmed orders get a reminder, then get cancelled, and the order is updated in your store either way. Indian sellers running pre-dispatch confirmation plus a pre-delivery reminder commonly report RTO falling from around 30% into the mid-to-high teens over a couple of months. Your own numbers will depend on your category, your pin codes and your buyers.

Do you integrate with Shiprocket or Delhivery?

Not yet, and it matters that we say so. Today we confirm the order before you dispatch it and send delivery updates from your store's own order events — that covers the first two steps of the standard RTO playbook. The third step, responding to every NDR within 24 hours, needs courier-level data we do not yet pull. It is on the roadmap; until it ships, anyone telling you they close that loop for you is worth a second question.

Does this work with Shopify and WooCommerce?

Both. Shopify connects in a few clicks from your Shopify admin, and WooCommerce connects with a key from your WordPress dashboard — no developer needed either way. Orders, products, variants and customers sync, and every sync is logged so you can see exactly what moved and when.

Can I collect payment over UPI?

Yes. Payment links go out in the same WhatsApp thread through Razorpay, Cashfree, PayU or PhonePe, so the customer pays by UPI, card or netbanking without leaving the conversation. Sending one at the confirmation step is the most useful thing you can do with it: a COD order that becomes prepaid cannot come back.

What does Meta charge on top of the subscription?

As of 1 January 2026, Meta charges roughly ₹0.8631 per marketing message and ₹0.115 per utility message delivered to an Indian number, plus 18% GST — and from 1 October 2026, utility messages inside the customer service window become chargeable too. Meta bills that to your own Meta account, not to us, and we add no markup on it. Order confirmations and shipping updates are utility messages, which is the cheap category. Check Meta's current rate card before you budget; these rates have moved twice in the last year.

Can the agent really place an order?

Yes. It checks live stock, takes the order into your store, and can update the delivery address afterwards. It also looks up existing orders, so "where is my order?" is answered without anyone on your team touching it.

Does the agent handle Hindi and Hinglish?

Yes — and Bengali, Marathi, Tamil and Telugu. It runs on a large language model rather than a keyword script, so it answers in whatever language and script the customer wrote in, including the Roman-script Hinglish most people actually type.

How do bulk campaigns stay compliant with Meta?

Every broadcast template is submitted to Meta for approval before it can send, so nothing goes out that would get your number flagged. Segments are built from real order and customer data, not a static contact list, and opt-out state is stored per contact — which is also what India's DPDP Act expects you to be able to show.

Do I have to stop using the WhatsApp Business app?

No. Connect the number you already use and keep the app alongside WhatsGrow AI.

Your next cash-on-delivery order is already on its way

Connect your store and it gets confirmed on WhatsApp before you ship it.

No credit card · Shopify & WooCommerce · Keep your existing number