Official WhatsApp Cloud API · Showrooms, used-car dealers & service centres

Car dealer CRM on WhatsApp, from ad enquiry to test drive.

An AI sales desk that qualifies each buyer, saves budget and timeline on the record, and books a test drive with an advisor. After the sale, it reminds service visits.

No credit cardNo setup feeKeep the number buyers already message

Buyer enquiry · example
Built forNew-car showroomsUsed-car dealersTwo-wheeler & EV dealersService centresGarages & workshopsDetailing & accessories
Features

Car dealer CRM that works where buyers already message.

Qualification, test drives, service reminders and a pipeline on one WhatsApp number.

  • 24/7 AI Sales Desk

    Qualifies buyers and books test drives.

  • Qualification on the Record

    Budget, timeline and part-exchange saved to custom fields.

  • Advisor Calendars

    Each advisor’s test-drive slots in one view.

  • Smart Reminders

    24h and 2h before, with confirm or reschedule.

  • No-Show Follow-Up

    Mark a missed drive; a rebooking message follows.

  • Waitlist Auto-Fill

    Freed slots offered to buyers waiting.

  • Pipeline You Define

    Stages that match your sales process.

  • Service Recalls

    Remind owners when their next service is due.

  • Service Booking

    Book workshop slots in the same chat.

  • Brochure Answers (Growth)

    The AI answers from documents you upload.

  • Campaigns (Growth)

    Segment buyers by interest and send approved templates.

  • Shared Sales Inbox

    Your team on one number, with assignment.

Also included

  • Booking page and QR code
  • Review requests after visits
  • Replies in the buyer’s language
  • Two-way Google Calendar sync
  • Opt-in and opt-out per contact
  • Official WhatsApp Cloud API
How it works

Set up your dealership desk on WhatsApp in three simple steps.

No developer, no reseller onboarding, and no setup fee.

  1. 0130 seconds

    Create your free account

    Just an email. No credit card, and no setup fee.

  2. 02~2 minutes

    Connect the number you already use

    Log in with Facebook and pick your WhatsApp Business number. Keep your existing app alongside.

  3. 03~10 minutes

    Add advisors, test-drive and service types

    Set up advisors and their hours, name your test-drive and service types, and choose the fields to save and your pipeline stages.

What it does

How a car dealer CRM works on WhatsApp, step by step

Five moments in a dealership, handled by one number.

Qualify & book

It qualifies the buyer, then books the drive

The AI asks budget, timeline and part-exchange, saves the answers to the fields you set up, and offers real advisor slots.

  • Budget, timeline and part-exchange
  • Saved to custom fields
  • Real advisor slots

Reminders & follow-up

Test drives that are attended and followed up

Buyers get a reminder 24 hours and 2 hours before. After the drive, a follow-up from the advisor keeps the conversation alive.

  • 24h and 2h reminders
  • Confirm or reschedule in one tap
  • Rebooking message after a marked no-show

Buyer pipeline

One board from enquiry to delivery

Define stages that match your process. The names here are examples. Your team moves cards as buyers progress, or asks the AI to.

  • Stages you define
  • Budget and model on each card
  • Team moves cards as work progresses

Service reminders

Bring owners back for the next service

Set a recall per service, such as 180 days after a service. The reminder goes out on its own, with a button to book a workshop slot.

  • Recall interval per service
  • Meta-approved templates
  • Book a service slot in the chat

Service booking

Workshop slots booked in the same chat

Owners ask for a service. The AI collects the registration and the issue, checks the bay calendar and books it.

  • Registration and issue asked first
  • Bay and technician calendars
  • Reminders before the visit
Playbooks

Use cases for every kind of dealer

Pick yours. The chat replays what the AI does.

New-car showrooms

Brand enquiries from ads and listing sites

A buyer messages from an ad after hours.

I saw your ad for the new SUV. Can I come and test drive it?

AI assistant

Of course! Budget range, and when are you planning to buy?

About 35k, in 3 months.

AI assistant

Noted. Sana has Saturday 12:00pm or Sunday 2:00pm. Which suits?

What the product does

What the product does

  • Saves budget and timeline on the contact
  • Offers real advisor slots
  • Reminds and follows up after the drive
Pricing

Car dealer CRM pricing, no setup fee

In your own currency, with a 7-day free trial.

Starter

Small dealers and independent garages

$19/mo

billed monthly

3M AI credits / month

  • 24/7 AI sales desk
  • Qualification saved to custom fields
  • Test-drive & service booking
  • Reminders & no-show follow-up
All Starter features (+4)

3M AI credits / month

  • Pipeline you define & tasks
  • Service recalls & reviews
  • Google Calendar sync
  • 3 team seats · 1,000 contacts
Start free trial

7-day free trial · no credit card

Pro

Multi-showroom dealer groups

$99/mo

billed monthly

50M AI credits / month

  • Everything in Growth, plus:
  • AI replies in voice notes
  • Call recording & transcription
  • Campaign ROI tracking
All Pro features (+3)

50M AI credits / month

  • 10 WhatsApp numbers
  • Priority support
  • 50 team seats · 100,000 contacts
Start free trial

7-day free trial · no credit card

All plans include a 7-day free trial, no credit card required. AI credits are the AI tokens your dashboard meters — 1 credit = 1 token, reset monthly.WhatsApp conversation fees are billed by Meta directly to your own Meta account — we add no markup, and we charge no setup fee. Rates depend on recipient market, message category and Meta's current free allowances. Check Meta pricing.

Questions

Car dealer CRM FAQs

How do car dealers use WhatsApp?

Buyers message from ads and listings. WhatsGrow AI answers, qualifies, books test drives and sends reminders, and your team tracks every lead on one board.

How do I book test drives on WhatsApp?

Set up advisors, hours and a Test Drive service. The AI offers real slots, books one and confirms it, then sends 24-hour and 2-hour reminders.

How do I qualify buyers before they visit?

The AI asks budget, timeline, model and part-exchange, and saves answers to the custom fields you set up, so the advisor starts prepared.

How do I follow up buyers who went quiet?

Track them on the pipeline with a task for your team and, on Growth, send an approved template to a segment.

How do I send service reminders?

Set a recall interval on the service, for example 180 days. The reminder goes out after the last visit with a button to book a workshop slot.

Can it show my stock?

No. There is no inventory or listing sync. On Growth the AI can answer from brochures and price lists you upload. Stock questions go to your team.

Does it connect to my DMS?

Not natively. API and webhooks are available on Growth if your team wants to connect systems.

Does it track ad leads?

There is no native ad attribution. Enquiries arrive in the chat, and you can note the source on the contact.

How do salespeople share one number?

They share one inbox with roles and assign chats to each other. Each advisor has their own calendar.

Do I need the WhatsApp Business API?

Yes. The official Cloud API avoids the account-ban risk of unofficial tools and supports a shared inbox and templates.

Can I keep my dealership’s number?

Yes. Connect it through Meta Embedded Signup and keep the WhatsApp Business app alongside.

What does Meta charge on top?

Meta bills WhatsApp conversation fees to your own Meta account, with no markup from us. Rates depend on your country and the message category.

Tonight’s buyer enquiry is already on its way.

Connect the number buyers already message. The next enquiry is qualified and booked before the showroom opens.

No credit card · No setup fee · Start in minutes