Official WhatsApp Cloud API · Gyms, studios & personal trainers
Gym CRM software on WhatsApp, before the lead goes cold.
Gym CRM software with a WhatsApp front desk. Answer trial enquiries in seconds, book assessments into trainer calendars, send one-tap reminders and win back quiet clients.
All plans include a 7-day free trial, no credit card required. AI credits are the AI tokens your dashboard meters — 1 credit = 1 token, reset monthly.WhatsApp conversation fees are billed by Meta directly to your own Meta account — we add no markup, and we charge no setup fee. Rates depend on recipient market, message category and Meta's current free allowances. Check Meta pricing.
Questions
Gym CRM software FAQs
How do gyms use WhatsApp?
Gyms answer enquiries, book trial visits, send PT reminders and reach quiet clients. WhatsGrow AI does it on the official Cloud API, checking live coach calendars and answering from the hours and services you set.
How does gym CRM software fit with WhatsApp?
WhatsApp is where leads message you. Every enquiry lands on a pipeline board, is qualified by the AI and managed from a shared inbox, instead of getting lost in personal chats.
How do I follow up gym leads?
Reply in seconds, ask their goal, and offer one next step such as a free assessment. The AI does the first exchange and your team tracks each lead on the board.
How do I reduce PT no-shows?
Reminders go out 24 hours and 2 hours before with Confirm, Reschedule and Cancel buttons. Freed slots go to the waitlist. Mark a no-show and a rebooking message follows.
How do I bring back inactive clients?
Set a recall a number of days after a session, or send an approved template to a segment you choose, such as a Re-engage stage. There is no automatic attendance tracking.
Can the AI answer pricing and timing questions?
Yes, from the session types, prices, hours and trainer schedules you have set up. Custom packages and negotiated deals are handed to your front desk.
Can I send membership renewal reminders?
Yes, as a campaign to a segment you choose. WhatsGrow AI does not track membership expiry or bill subscriptions. Renewal follow-ups can be tracked as tasks.
Can members book group classes?
No. It books one-to-one sessions, assessments and trial visits against coach and room calendars. It does not run class timetables with seat limits.
Does it replace my membership software?
No. Keep it for billing, direct debit and door access. WhatsGrow AI handles lead capture, trial bookings, trainer appointments and retention messages.
Do I need the WhatsApp Business API?
Yes. The official Cloud API avoids the account-ban risk of unofficial tools, supports a shared inbox and enables interactive buttons.
Can I keep my gym’s number?
Yes. Connect it through Meta Embedded Signup. Members keep messaging the number on your signage and Google profile.
What does Meta charge on top?
Meta bills WhatsApp conversation fees to your own Meta account, with no markup from us. Rates depend on your country and the message category.
Related solutions
Related WhatsApp solutions
The same WhatsApp front desk for other appointment businesses.