Official WhatsApp Cloud API · Gyms, studios & personal trainers

Gym CRM software on WhatsApp, before the lead goes cold.

Gym CRM software with a WhatsApp front desk. Answer trial enquiries in seconds, book assessments into trainer calendars, send one-tap reminders and win back quiet clients.

No credit cardNo setup feeKeep the number members already message

Trial session enquiry · example
Built forGyms & health clubsPersonal trainersYoga & pilates studiosCrossFit & functional boxesMartial arts & dance academiesSwimming & sports coaches
Features

Gym CRM software and a WhatsApp front desk, built for training floors.

From the first “can I try?” to the client who has gone quiet, on one WhatsApp number.

  • 24/7 AI Receptionist

    Books trials and PT sessions in the chat.

  • Booking Page & QR

    Sessions, coaches and prices, bookable 24/7.

  • Trial & Assessment Booking

    Dedicated session types for new prospects.

  • Smart Reminders

    24h and 2h before, with one-tap confirm or reschedule.

  • Missed-Session Follow-Up

    Mark a no-show; a rebooking message follows.

  • Waitlist Auto-Fill

    Freed slots offered to the next client.

  • Re-Engagement Recalls

    Nudge clients a set number of days after their last session.

  • Deposits & Slot Holds

    Hold paid assessments and PT blocks (Growth).

  • Fitness Goal Intake

    Collect goals and experience before session one.

  • Review Requests

    A review link sent after the session.

  • Trainer & Room Calendars

    Coach hours, breaks and training zones.

  • Official WhatsApp API

    Meta-approved. No ban risk from unofficial tools.

Also included

  • Shared front-desk inbox
  • Two-way Google Calendar sync
  • Voice notes understood
  • Replies in the member’s language
  • Opt-in and opt-out per contact
  • Zones and studio rooms as resources
How it works

Set up your gym front desk on WhatsApp in three simple steps.

No developer, no reseller onboarding, and no setup fee.

  1. 0130 seconds

    Create your free account

    Just an email. No credit card, and no setup fee.

  2. 02~2 minutes

    Connect the number you already use

    Log in with Facebook and pick your WhatsApp Business number. Keep your existing app alongside.

  3. 03~10 minutes

    Load trainers, session types and hours

    Pick the Fitness preset for PT sessions, assessments and the goal question. Add trainer calendars and hours, and the AI starts booking.

What it does

How gym CRM software works on WhatsApp, step by step

From after-hours trial enquiries to clients who went quiet.

AI front desk

Turn WhatsApp enquiries into booked trials

Someone asks about trials, memberships or personal training. The AI picks the session type, checks coach availability and books the slot in the chat.

  • Answers in seconds, day or night
  • Checks live trainer availability
  • Confirms and queues reminders

Reminders & waitlist

Reminders that keep coaching hours full

A reminder 24 hours and 2 hours before, with confirm, reschedule and cancel buttons. A freed slot goes to your waitlist.

  • 24h and 2h, automatically
  • Confirm or reschedule in one tap
  • Freed slots offered to the waitlist

Fitness pipeline

Track clients from first enquiry to active training

Stages for gyms: New Lead, Session Booked, Active Client, Re-engage. Your team moves cards as leads progress, or asks the AI to.

  • Stages tailored for gyms
  • Drag cards as leads progress
  • One board for desk and coaches

Re-engagement

Bring quiet clients back before they cancel

Set a recall a number of days after a session, or send an approved template to a segment you choose, such as clients tagged Re-engage.

  • Recall set per session type
  • Meta-approved templates
  • Segments by tag or stage (Growth)

Deposits & holds

Secure paid assessments and PT blocks

Send a deposit link in the chat. The slot is held until the deposit arrives, then released if it does not. Growth plan.

  • Deposit link inside the chat
  • Slot held, then released if unpaid
  • Stripe, PayPal, Razorpay and more
Playbooks

Use cases for every training business

Pick yours. The chat replays what the AI does.

Commercial gyms & health clubs

Trial visits and facility tours

A prospect messages late asking to try the gym before joining.

I live nearby. Can I come try the gym this weekend?

AI assistant

We’d love to show you around. Coach Marcus has trial slots Saturday 10:00am or 2:30pm.

Saturday 10:00am.

AI assistant

Booked with Coach Marcus, Saturday 10:00am. A reminder comes the day before.

What the product does

What the product does

  • Answers late enquiries without a night shift
  • Books trial visits into staff calendars
  • Lets your team track enquiries on the pipeline board
Pricing

Gym CRM software pricing, no per-booking fees

In your own currency, with no setup fee.

Starter

Personal trainers and small studios

$19/mo

billed monthly

3M AI credits / month

  • 24/7 AI fitness receptionist
  • Booking page & gym QR code
  • Reminders with one-tap reschedule
  • No-show follow-up & waitlist
All Starter features (+4)

3M AI credits / month

  • Session recalls
  • Review requests
  • Google Calendar sync
  • 3 team seats · 1,000 contacts
Start free trial

7-day free trial · no credit card

Pro

Multi-branch health clubs

$99/mo

billed monthly

50M AI credits / month

  • Everything in Growth, plus:
  • AI replies in voice notes
  • Call recording & transcription
  • Campaign ROI tracking
All Pro features (+3)

50M AI credits / month

  • 10 WhatsApp numbers
  • Priority support
  • 50 team seats · 100,000 contacts
Start free trial

7-day free trial · no credit card

All plans include a 7-day free trial, no credit card required. AI credits are the AI tokens your dashboard meters — 1 credit = 1 token, reset monthly.WhatsApp conversation fees are billed by Meta directly to your own Meta account — we add no markup, and we charge no setup fee. Rates depend on recipient market, message category and Meta's current free allowances. Check Meta pricing.

Questions

Gym CRM software FAQs

How do gyms use WhatsApp?

Gyms answer enquiries, book trial visits, send PT reminders and reach quiet clients. WhatsGrow AI does it on the official Cloud API, checking live coach calendars and answering from the hours and services you set.

How does gym CRM software fit with WhatsApp?

WhatsApp is where leads message you. Every enquiry lands on a pipeline board, is qualified by the AI and managed from a shared inbox, instead of getting lost in personal chats.

How do I follow up gym leads?

Reply in seconds, ask their goal, and offer one next step such as a free assessment. The AI does the first exchange and your team tracks each lead on the board.

How do I reduce PT no-shows?

Reminders go out 24 hours and 2 hours before with Confirm, Reschedule and Cancel buttons. Freed slots go to the waitlist. Mark a no-show and a rebooking message follows.

How do I bring back inactive clients?

Set a recall a number of days after a session, or send an approved template to a segment you choose, such as a Re-engage stage. There is no automatic attendance tracking.

Can the AI answer pricing and timing questions?

Yes, from the session types, prices, hours and trainer schedules you have set up. Custom packages and negotiated deals are handed to your front desk.

Can I send membership renewal reminders?

Yes, as a campaign to a segment you choose. WhatsGrow AI does not track membership expiry or bill subscriptions. Renewal follow-ups can be tracked as tasks.

Can members book group classes?

No. It books one-to-one sessions, assessments and trial visits against coach and room calendars. It does not run class timetables with seat limits.

Does it replace my membership software?

No. Keep it for billing, direct debit and door access. WhatsGrow AI handles lead capture, trial bookings, trainer appointments and retention messages.

Do I need the WhatsApp Business API?

Yes. The official Cloud API avoids the account-ban risk of unofficial tools, supports a shared inbox and enables interactive buttons.

Can I keep my gym’s number?

Yes. Connect it through Meta Embedded Signup. Members keep messaging the number on your signage and Google profile.

What does Meta charge on top?

Meta bills WhatsApp conversation fees to your own Meta account, with no markup from us. Rates depend on your country and the message category.

Tonight’s prospective member is already on WhatsApp.

Connect the number members already message. The next trial enquiry is answered and booked before tomorrow’s first session.

No credit card · No setup fee · Start in minutes