Official WhatsApp Cloud API · Study abroad & visa consultancies
Study abroad CRM on WhatsApp, from the first ad enquiry to booked counselling.
An AI counsellor desk that answers students at any hour, saves their country, course and budget on the record, and books a counselling session in a real calendar.
Hi! I saw your ad. I want a Master’s in Computer Science in the UK or Canada for September 2027. Budget around £20k a year. Can I speak to a counsellor?
AI counsellor desk
Hi Rohan! I've noted UK / Canada · MSc Computer Science · £20k. Sarah has Thursday 3:00pm or Friday 11:00am online. Which suits you?
Thursday 3:00pm.
AI counsellor desk
Booked: Thursday 3:00pm with Sarah. She'll share the call link. No promise of admission, just honest options.
Type a message…
InternalSession #CS-2290 booked · details saved on the contact
Students and parents get a WhatsApp reminder 24 hours and 2 hours before, with confirm and reschedule buttons. If they miss it, you mark it and a rebooking message goes out.
24h and 2h reminders
Confirm or reschedule in one tap
Rebooking message after a marked no-show
AMAmina Malikone timelineCounselling reminder
Wed 3:00pm
Admissions Desk
Reminder: your Australia counselling session is tomorrow at 3:00pm with David. Confirm · Reschedule
Wed 3:15pm
Amina Malik
Confirm. My father will join the call.
Wed 3:16pm
AI counsellor desk
Confirmed. David will share the call link before the session. We look forward to speaking with you and your father.
Student pipeline
One board from enquiry to application
Define stages that match your process. The names here are examples. Your team moves cards as students progress, or asks the AI to.
Stages you define
Country, intake and counsellor on each card
Team moves cards as work progresses
Student pipelineStudy abroad & visa
New Enquiry24
Rohan S. · UK SeptMSc CS
Fatima Z. · Canada JanMBA
Kavita P. · AustraliaData Sci
Counselling Booked1012
Amina M. · MelbourneBBA
Tariq B. · GermanyMech Eng
Shortlist Shared8
Dev N. · Ireland4 unis
Sara K. · UK Jan3 unis
Application Prep15
Bilal H. · TorontoDocs ready
Sample stages. Your team moves cards as students progress
Intake campaigns (Growth)
Tell the right students about the next intake
Send an approved template to students segmented by tag or custom field, such as target country or intake. Keep it factual and invite a shortlist review.
Segment by country or intake field
Meta-approved templates
Track delivery, reads and replies
GHGlobal Horizons Advisoryopted in for intake updatesIntake campaign
january-intake.jpg
Applications for the January 2027 UK intake close on dates set by each university. If your transcripts and English score are ready, book a 20-minute shortlist review. Reply REVIEW.
Book Shortlist Review
Intake reminder
Campaign performanceTagged UK / January intake (450 contacts)
28%reply rate to the broadcast
Sent450100%
Delivered44298%
Read39087%
Replied12628%
Paid sessions (Growth)
Take the fee for in-depth sessions
Charge for profile evaluations or visa-interview coaching with a payment link in the chat. Unpaid holds are released.
Payment link inside the chat
Slot held, then released if unpaid
Stripe, PayPal, Razorpay and more
ZHZainab HassanonlinePaid session
We would like the full profile evaluation session. How do we pay?
AI agent
Here is your payment link for the profile evaluation session. Once paid, the slot is confirmed.
Proposal sent
Session #CNS-4912Profile evaluation · fee
Viewed
Advisory feeProfile & SOP review
$150
PaidPayment link · receipt sent
Booking updatedZainab Hassan · paidPayment received
Playbooks
Use cases for every kind of consultancy
Pick yours. The chat replays what the AI does.
Study-abroad counsellors
UK, USA, Canada, Australia and Europe
A graduate asks about a master’s in the UK.
I finished my bachelor’s degree and want an MSc in Data Science in the UK. Budget about £20k.
AI assistant
Thanks Vikram. A counsellor will review options with you. Do you have an IELTS or PTE score yet?
IELTS 6.5.
AI assistant
Noted. Sarah has Thursday 4:00pm online. Shall I book it?
What the product does
What the product does
Saves country, course and budget on the record
Offers real counsellor slots
Never judges admission odds
Visa & immigration advisors
Document checklists and advisory sessions
A student with an offer asks for help with the visa file.
I have my offer letter. Can you help with my student visa file?
AI assistant
Congratulations! Our visa team runs file-review sessions. Shall I book one for this week?
Yes, Thursday.
AI assistant
Booked for Thursday 11:00am. You’ll get a document checklist before the session.
What the product does
What the product does
Books the advisory session in the advisor’s calendar
Takes a session fee on Growth
Lets your team send your own checklist
University admissions representatives
Partner-university enquiries
An applicant asks about a partner university’s intake dates.
What are the entry requirements and intakes for your partner university in Ireland?
AI assistant
From the documents we hold: intakes are September and January. A counsellor will confirm requirements. Want a session?
Yes.
AI assistant
Booked with David, Friday 10:00am.
What the product does
What the product does
Answers from documents you upload (Growth)
Hands anything unclear to a counsellor
Books the session in the right calendar
Language-test and counselling combos
Test prep with admissions guidance
A student asks for test prep and study-abroad advice together.
I need IELTS prep and advice for studying in Canada.
AI assistant
We can do both. Would you like a counselling call first, or the IELTS demo class?
Counselling first.
AI assistant
Booked with Priya, Saturday 10:00am. Then we’ll set up the demo class.
What the product does
What the product does
Books counselling and demo sessions
Tracks both on one pipeline
Links to the Coaching solution for batches and fees
Scholarship & funding advisors
Funding questions before applications
A student asks about funding for a master’s in Sweden.
Are scholarships available for master’s in Sweden or the Netherlands?
AI assistant
Funding depends on the university and your profile. Our funding advisor can walk you through it. Shall I book a call?
Please.
AI assistant
Booked with Zainab, tomorrow 4:00pm.
What the product does
What the product does
Qualifies country and course before the call
Makes no promise of awards
Reminds and rebooks missed sessions
Student-recruitment agencies
Several counsellors and branches
A multi-branch agency needs every enquiry to reach the right desk.
I’m in Dubai and want to study in the UK. Who can I talk to?
AI assistant
Our Dubai UK desk can help. Zainab has tomorrow 11:00am or 2:00pm. Which suits you?
All plans include a 7-day free trial, no credit card required. AI credits are the AI tokens your dashboard meters — 1 credit = 1 token, reset monthly.WhatsApp conversation fees are billed by Meta directly to your own Meta account — we add no markup, and we charge no setup fee. Rates depend on recipient market, message category and Meta's current free allowances. Check Meta pricing.
Questions
Study abroad CRM FAQs
What is a study abroad CRM?
It tracks student enquiries, counselling sessions and follow-up in one place. WhatsGrow AI does that on WhatsApp, where students and parents already message you. It does not track applications or visas.
How do study abroad consultants use WhatsApp?
They answer ad enquiries, qualify students, book counselling sessions and send reminders and document lists. WhatsGrow AI automates the first reply and the booking.
How do I qualify students before a session?
The AI asks country, course, intake, budget and test score and saves answers to the custom fields you set up, so counsellors start informed.
How do I follow up students who go quiet?
Use counsellor tasks, stage-based follow-up on the pipeline and, on Growth, approved templates to segments by country or intake.
How do I reduce counselling no-shows?
Reminders go out 24 hours and 2 hours before with Confirm and Reschedule buttons. Freed slots go to the waitlist. Mark a no-show and a rebooking message follows.
Can the AI answer questions about countries and courses?
On Growth, from documents you upload, such as brochures and checklists. It does not know university data and never judges admission odds.
Does it track university applications or visas?
No. There is no application, offer-letter or visa tracking. Keep your own system for that. Pipeline stages can mirror your process.
Are online sessions supported?
Sessions can be set to online and booked in the counsellor’s calendar. The counsellor or your confirmation text shares the call link.
Is it safe to collect passports on WhatsApp?
Ask for only what each stage needs, avoid scans before a first call, and keep records in your own secure system. WhatsGrow AI is not a document repository.
Do I need the WhatsApp Business API?
Yes. The official Cloud API avoids the account-ban risk of unofficial tools and supports a shared inbox and approved templates.
Can several counsellors share one number?
Yes. They share one inbox with roles, and each has a calendar. Pro supports up to 10 WhatsApp numbers.
What does Meta charge on top?
Meta bills WhatsApp conversation fees to your own Meta account, with no markup from us. Rates depend on the recipient’s country and the message category.