All plans include a 7-day free trial, no credit card required. AI credits are the AI tokens your dashboard meters — 1 credit = 1 token, reset monthly.WhatsApp conversation fees are billed by Meta directly to your own Meta account — we add no markup, and we charge no setup fee. Rates depend on recipient market, message category and Meta's current free allowances. Check Meta pricing.
Questions
Vet and pet grooming booking FAQs
How do vets and groomers use WhatsApp for appointments?
Pet parents already message you. WhatsGrow AI answers, books by pet name and service, sends reminders and recalls, and keeps every chat in a shared inbox.
How do I send vaccination reminders?
Set a recall interval on the service. The reminder goes out that many days after a completed visit. It is an interval you set, not a vaccine schedule.
Can I collect the pet’s name and breed when booking?
Yes. The Pet Grooming preset asks for name and breed. Vet clinics can add the same questions to their services.
How do I handle emergencies?
The AI does not triage. It offers the earliest slot you allow and flags the chat to your team, and your emergency number belongs in your answers.
How do I fill cancelled slots?
Freed slots are offered to your waitlist and the first YES wins. Reminders with one-tap buttons also reduce late cancellations.
Can the AI give pet health advice?
No. It is instructed not to give veterinary advice. Clinical or urgent messages go to your team.
Can I book more than one pet?
Each pet is its own appointment, booked from the same chat.
Can groomers take deposits?
Yes, on Growth. The AI sends a payment link, holds the slot, and releases it if unpaid.
Does it replace my vet practice software?
No. It does not hold medical records or vaccination certificates. Keep your practice software for those.
Do I need the WhatsApp Business API?
Yes. The official Cloud API avoids the account-ban risk of unofficial tools and supports a shared inbox and templates.
Can I keep my clinic’s number?
Yes. Connect it through Meta Embedded Signup and keep the WhatsApp Business app alongside.
What does Meta charge on top?
Meta bills WhatsApp conversation fees to your own Meta account, with no markup from us. Rates depend on your country and the message category.
Related solutions
Related WhatsApp solutions
The same WhatsApp front desk for other appointment businesses.