Official WhatsApp Cloud API · Cloud kitchens & delivery-first brands

Cloud kitchen software with WhatsApp ordering, direct orders you own.

An AI that takes delivery and pickup orders from your live menu, confirms the address, and drops the order on your board. Customers get a message at every step.

No credit cardNo setup feeKeep the number customers already message

WhatsApp order · example
Built forCloud kitchensGhost & dark kitchensHome chefsMeal-prep & tiffinBakeries & cake shopsDelivery-first brands
Features

Cloud kitchen software that takes the order, runs the board, tells the customer.

A WhatsApp ordering system built around your menu, your kitchen and your repeat customers.

  • AI Order-Taking

    Builds the cart and places delivery or pickup orders.

  • Digital Menu

    Categories, items and modifiers like spice level.

  • One-Tap Sold Out

    A sold-out item is never offered to customers.

  • Live Order Board

    New orders land with a staff alert.

  • Status Updates

    Customers hear at confirmed, preparing, ready, out, done.

  • Address & Delivery Fee

    Address required; fee and minimum order enforced.

  • Voice Notes Understood

    Customers can order the way they already do.

  • Reorder Campaigns

    Win-back and feedback by order history.

  • Delay Follow-Up Task

    A task for your team when an order runs late.

  • Order Analytics

    Revenue, top items and peak hours.

  • Shared Team Inbox

    Kitchen and support on one number.

  • Official WhatsApp API

    Meta-approved. No ban risk from unofficial tools.

Also included

  • Replies in the customer’s language
  • Pickup and delivery order types
  • Tax and delivery fee settings
  • Approved templates or session messages
  • Order notes for custom requests
  • Opt-in and opt-out per customer
How it works

Set up WhatsApp ordering for your kitchen in three simple steps.

No developer, no reseller onboarding, and no setup fee.

  1. 0130 seconds

    Create your free account

    Just an email. No credit card, and no setup fee.

  2. 02~2 minutes

    Connect the number you already use

    Log in with Facebook and pick your WhatsApp Business number. Keep your existing app alongside.

  3. 03~10 minutes

    Build your menu

    Pick the Cloud Kitchen preset, add categories, items and modifiers, and set your delivery fee and minimum order. The AI orders from that menu.

What it does

How WhatsApp ordering works for a cloud kitchen, step by step

Five moments in a delivery kitchen, handled by one number.

AI order-taking

It builds the cart and gets the address

The AI reads the order, matches items and modifiers to your menu, totals it with the delivery fee, and asks for the address before placing it.

  • Matches items to your menu
  • Requires a delivery address
  • Enforces minimum order

Order board & updates

Staff move the order, the customer is told

An order arrives as Pending. Staff accept it and move it on, and the customer gets a message at each step, ending with a thank-you and a feedback request.

  • Accepting sends the confirmation
  • Preparing, ready, out for delivery
  • Feedback request on completion

Order board

Every order in one live board

New, preparing, ready, out for delivery. The team sees it all with an alert on each new order. Late orders get a follow-up task.

  • Live board with alerts
  • Delivery fee and tax set once
  • Delay follow-up task for your team

Reorder campaigns

Bring one-time buyers back

Send an approved win-back or new-item message to customers by order history. Keep the relationship that marketplaces keep for themselves.

  • Targeted by order history
  • Meta-approved templates
  • Track delivery, reads and replies

Sold-out items

It never sells what you have run out of

Mark an item unavailable with one tap. The AI will not offer it, and suggests something else from the menu instead.

  • One-tap sold out
  • Never added to a cart
  • Alternatives from your menu
Playbooks

Use cases for every delivery business

Pick yours. The chat replays what the AI does.

Cloud & ghost kitchens

Delivery and pickup only, no dining room

Friday peak: orders arrive faster than staff can read them.

Two beef burgers and fries, delivery to Block C, Flat 12.

AI assistant

2x Beef Burger and 1x Fries, delivery to Block C, Flat 12. Total $19. Place it?

Yes.

AI assistant

Order #K-204 is in. I’ll message you as it moves.

What the product does

What the product does

  • Builds the cart from your live menu
  • Alerts staff and lists it on the board
  • Messages the customer at each status
Pricing

Cloud kitchen software pricing, no commission

In your own currency, with no setup fee.

Starter

Home chefs and single-brand kitchens

$19/mo

billed monthly

3M AI credits / month

  • AI order-taking on WhatsApp
  • Digital menu with modifiers & sold-out
  • Live order board with alerts
  • Order status messages
All Starter features (+3)

3M AI credits / month

  • Order analytics
  • Shared team inbox
  • 3 team seats · 1,000 contacts
Start free trial

7-day free trial · no credit card

Pro

Multi-location operators

$99/mo

billed monthly

50M AI credits / month

  • Everything in Growth, plus:
  • AI replies in voice notes
  • Call recording & transcription
  • Campaign ROI tracking
All Pro features (+3)

50M AI credits / month

  • 10 WhatsApp numbers
  • Priority support
  • 50 team seats · 100,000 contacts
Start free trial

7-day free trial · no credit card

All plans include a 7-day free trial, no credit card required. AI credits are the AI tokens your dashboard meters — 1 credit = 1 token, reset monthly.WhatsApp conversation fees are billed by Meta directly to your own Meta account — we add no markup, and we charge no setup fee. Rates depend on recipient market, message category and Meta's current free allowances. Check Meta pricing.

Questions

Cloud kitchen software FAQs

How can a cloud kitchen take orders on WhatsApp?

Connect your number, build your menu and set your delivery fee. The AI reads each order, builds the cart, asks for the address and places it. The order appears on your board with an alert.

What is a WhatsApp ordering system?

It turns order chats into structured orders: items, modifiers, address, total and status, so your team works from a board instead of scrolling messages.

How do I get direct orders instead of marketplace orders?

Put your WhatsApp number or QR code on packaging and social profiles. Customers who order directly stay on your list, and you can send win-back messages by order history.

Does the AI place orders on its own?

It builds the cart and places the order, or waits for a staff tap if you turn approval on. Orders arrive as Pending on your board, and the confirmation goes out when you accept.

Can it handle voice-note orders?

Yes. Voice notes are understood, and the AI replies in the language the customer uses.

How do I mark an item sold out?

One tap in the menu. The AI will not offer it or add it to a cart, and can suggest an alternative.

Can customers get order updates?

Yes. They are messaged when the order is received, confirmed, preparing, ready, out for delivery and completed, then asked for feedback.

How do customers pay?

The AI records the order. Payment collection stays with your kitchen, for example cash on delivery or a link your team sends in the chat on Growth.

Does it connect to my POS or delivery apps?

No. It is a direct ordering channel beside them. API and webhooks exist on Growth if your team wants to connect systems.

How do I bring customers back?

Send an approved template to customers by order history, such as people who have not ordered for three weeks.

Do I need the WhatsApp Business API?

Yes. The official Cloud API avoids the account-ban risk of unofficial tools and supports a shared inbox and templates.

What does Meta charge on top?

Meta bills WhatsApp conversation fees to your own Meta account, with no markup from us. Rates depend on your country and the message category.

Tonight’s order is already in the chat.

Connect the number customers already message. The next order lands on your board, complete and with an address.

No credit card · No setup fee · Start in minutes