Official WhatsApp Cloud API · Fashion, footwear & accessories

WhatsApp for fashion stores, from “is it in M?” to delivered.

An AI sales assistant that answers size and stock questions from your synced catalog, confirms COD orders, recovers abandoned carts and sends tracking updates.

No credit cardNo setup feeWorks with Shopify and WooCommerce

Shopper enquiry · example
Built forWomen’s & ethnic wearMen’s & streetwearFootwearJewellery & accessoriesKids’ clothingBoutiques & small brands
Features

WhatsApp for fashion stores that answers, confirms and follows up.

A sales and support layer on top of Shopify or WooCommerce. Checkout stays in your store.

  • AI Sales Assistant

    Answers size, colour, price and stock questions.

  • Shopify & WooCommerce Sync

    Products, variants, stock and orders stay in sync.

  • COD Confirmation

    Confirm or Cancel buttons, with a reminder if silent.

  • Cart Recovery

    Up to three reminders: 1h, 24h, 72h by default.

  • Order Confirmation

    Sent as soon as the order is received.

  • Shipping & Tracking

    Carrier and tracking link sent when it ships.

  • Drop Announcements

    New-arrivals messages to your customers.

  • Win-Back & Reorder

    Messages by purchase history (Growth for segments).

  • Voice Notes Understood

    Shoppers can ask the way they already do.

  • Revenue Analytics

    Track revenue that comes through WhatsApp.

  • Shared Support Inbox

    Your team on one WhatsApp number.

  • Official WhatsApp API

    Meta-approved. No ban risk from unofficial tools.

Also included

  • Instagram and Messenger DMs in the same inbox
  • Replies in the shopper’s language
  • Product media sent in chat
  • Task for returns and refunds
  • Opt-in and opt-out per customer
  • Sync logs for every store event
How it works

Set up WhatsApp for your fashion store in three simple steps.

No developer, no reseller onboarding, and no setup fee.

  1. 0130 seconds

    Create your free account

    Just an email. No credit card, and no setup fee.

  2. 02~2 minutes

    Connect the number you already use

    Log in with Facebook and pick your WhatsApp Business number. Keep your existing app alongside.

  3. 03~10 minutes

    Connect Shopify or WooCommerce

    Connect your store and sync products, variants and orders. The AI starts answering from your catalog, and your messages start going out.

What it does

How WhatsApp works for a fashion store, step by step

Five moments in a clothing store, handled on WhatsApp.

AI sales assistant

It answers from the catalog, then moves to checkout

The AI checks variants, stock and price in your synced catalog, prepares a draft order and sends the checkout link. Checkout stays in your store.

  • Answers size, colour and stock
  • Prices from your catalog
  • Sends a checkout link

COD confirmation

Confirm cash-on-delivery orders before you pack

A COD order triggers a message with Confirm and Cancel buttons. A reminder follows if there is no reply, and you can be told when one is cancelled.

  • Confirm and Cancel buttons
  • Reminder if no reply
  • Owner alert on cancellation

Cart recovery

Bring back the shopper who left

When a cart is abandoned, a WhatsApp message with the items and checkout link goes out. Up to three reminders follow, at 1, 24 and 72 hours by default.

  • Items and checkout link in the chat
  • Up to three timed reminders
  • Reply STOP to unsubscribe

Drops & win-back

Announce a drop to the people who buy

Send an approved new-arrivals or win-back template to customers by purchase history. On Growth, segment by what they bought.

  • New-arrivals and win-back templates
  • Meta-approved with buttons
  • Segments on Growth

Customer pipeline

See every shopper from question to repeat buyer

Stages for stores: New Lead, Product Inquiry, Add to Cart, Checkout Pending, Order Placed, Repeat Customer. Your team, or the AI when asked, moves the cards.

  • Stages for the store journey
  • Team or AI moves cards
  • Shared view for support and sales
Playbooks

Use cases for every kind of store

Pick yours. The chat replays what the AI does.

Women’s & ethnic wear brands

Sizes, fabrics and festive drops

A shopper wants a dress for a wedding and asks about sizes.

Do you have the embroidered dress in size S, in maroon?

AI assistant

Yes, Maroon / S is in stock at $64. Shall I prepare your order?

Please.

AI assistant

Done. Tap the checkout link to confirm.

What the product does

What the product does

  • Answers from synced variants and stock
  • Prepares a draft order with a checkout link
  • Sends drop announcements by purchase history
Pricing

WhatsApp for fashion stores, simple pricing

In your own currency, with no setup fee.

Starter

Small boutiques and new brands

$19/mo

billed monthly

3M AI credits / month

  • AI sales assistant for your catalog
  • Shopify & WooCommerce sync
  • COD confirmation
  • Abandoned-cart recovery
All Starter features (+3)

3M AI credits / month

  • Order & shipping messages
  • Revenue analytics
  • 3 team seats · 1,000 contacts
Start free trial

7-day free trial · no credit card

Pro

Multi-store and high-volume brands

$99/mo

billed monthly

50M AI credits / month

  • Everything in Growth, plus:
  • AI replies in voice notes
  • Call recording & transcription
  • Campaign ROI tracking
All Pro features (+3)

50M AI credits / month

  • 10 WhatsApp numbers
  • Priority support
  • 50 team seats · 100,000 contacts
Start free trial

7-day free trial · no credit card

All plans include a 7-day free trial, no credit card required. AI credits are the AI tokens your dashboard meters — 1 credit = 1 token, reset monthly.WhatsApp conversation fees are billed by Meta directly to your own Meta account — we add no markup, and we charge no setup fee. Rates depend on recipient market, message category and Meta's current free allowances. Check Meta pricing.

Questions

WhatsApp for fashion stores FAQs

How do fashion stores use WhatsApp?

They answer size and stock questions, confirm COD orders, recover abandoned carts, send order and tracking updates and announce drops. WhatsGrow AI does these on the official Cloud API.

What is WhatsApp order confirmation?

A message sent when an order is received, with the items and total. For COD orders it carries Confirm and Cancel buttons. Shipping updates follow with the tracking link.

How do I confirm COD orders on WhatsApp?

A COD order triggers a message with Confirm and Cancel buttons. A reminder goes out if there is no reply, and you can be notified when a customer cancels.

How do I recover abandoned carts?

A message with the items and checkout link goes out after the cart is left, then up to two more reminders. Defaults are 1, 24 and 72 hours, and you can change them.

Can AI answer size and stock questions?

Yes, from the products, variants and stock synced from your store. It is instructed not to guess prices or availability, and hands fit advice to your team.

Does it work with Shopify and WooCommerce?

Yes. Connect Shopify with OAuth or WooCommerce with its REST API, and products, variants and orders sync.

Can it send order and tracking updates?

Yes. Order confirmation and shipping messages go out with carrier and tracking link when your store reports the events.

How do I announce a new drop?

Send an approved new-arrivals template to customers. On Growth, segment by purchase history so it reaches the right people.

How do I handle returns and exchanges?

Your team handles them in the shared inbox, with a return or refund task on the board. There is no return-label system.

Does it replace my store?

No. Checkout, couriers and inventory stay in your store. WhatsGrow AI is the WhatsApp layer on top.

Do I need the WhatsApp Business API?

Yes. The official Cloud API avoids the account-ban risk of unofficial tools and supports approved templates and buttons.

What does Meta charge on top?

Meta bills WhatsApp conversation fees to your own Meta account, with no markup from us. Rates depend on your country and the message category.

Tonight’s size question is already waiting.

Connect your store and your number. The next shopper gets an answer, and a checkout link, in seconds.

No credit card · No setup fee · Start in minutes